Setting Up Webmail for Plesk

Introduction

Plesk allows you to use the webmail service to send and receive emails via the webmail application. By default, we use the Roundcube service for this.


Prerequisites

  • Plesk Control Panel
  • Domain in the Plesk Control Panel
  • Webmail service installed
  • DNS record (webmail)


If you do not have a webmail service installed on your server, you can install one later. You can find step-by-step instructions for this in our Help Center at: Install Webmail for Plesk



Create a DNS entry for Webmail

A DNS entry is required to use Webmail in Plesk. The following DNS entry is needed:


RR type: A
TTL: 3600
Host: webmail
IP address: XX.XX.XX.XX (The IPv4 address of the Plesk server)


Our Help Center article DNS Entries explains how to manage, create, and modify DNS entries.



Replace the IPv4 address here with that of your server on which you are using Plesk.

This completes the configuration of the DNS zone for using Webmail in Plesk.


Please note that it may take some time for the changes to be propagated worldwide.



Issuing a Let’s Encrypt SSL Certificate for Webmail

A free Let’s Encrypt SSL certificate is required for the security and encryption of your emails. You can easily issue this certificate for the desired domain in the Plesk Control Panel.


To do so, navigate to the website you want to protect with a free Let’s Encrypt certificate under Websites & Domains.




Here, you can select the SSL/TLS Certificates option under Security for the respective domain and, by choosing the "Free Basic Certificate from Let's Encrypt" option, install your SSL certificate for the webmail domain in no time.


After clicking the Install button, you can configure the SSL certificate here. To ensure the certificate is also used for webmail, you must enable the following options here:



Clicking the Use for Free button will issue and implement the Let’s Encrypt certificate for use with the webmail service of the respective domain.


For more detailed information on setting up Let’s Encrypt SSL certificates, see our Help Center article Secure Your Website with Let’s Encrypt



Create an Email Account

For detailed instructions on managing and creating new email accounts, see our Help Center article under Email Accounts