Installing Drivers
Introduction
Microsoft Windows Server 2016, 2019, and 2022 require additional drivers for optimal performance of various components. These include, among others:
- Network adapter
- SCSI storage controller
- Memory
- Guest agent
Prerequisites
- An active Windows Server
Downloading the Drivers
You can download the latest drivers as an ISO file from our download portal.
Installation
Installing the Windows driver virtio-win-0.1.285.iso may reset the configuration of existing network adapters, meaning that reconfiguration is only possible via our Web Console.
ISO File
After downloading the ISO file, you can mount it in a virtual DVD drive by double-clicking it. You may receive a security warning from Windows when you try to open the ISO file. Use the Open button to complete the process.
Then run the virtio-win-gt-x64.msi file.
Follow the installation wizard by clicking Next and accepting the license terms in the next step.
You can then select the drivers to install. By default, all drivers are automatically preselected.
Then click Install to begin the installation.
The installation may take a few minutes and requires a reboot afterward.
Bus Type of the System Partition
After the server has restarted, navigate to the Creoline Customer Center at account.creoline.com and select the relevant server in the Servers section. Then open the Storage tab.
The bus type of the boot partition (C:\) should now automatically display as SAS. If a different value is displayed here, please contact our support team after installing the driver so that the bus type can be changed manually.
The VirtIO-SCSI driver is absolutely essential for optimal use of the NVMe SSD. Without this driver installed, the server cannot work with a virtual SCSI controller and will have to rely on outdated technology (IDE).
Installing the VirtIO Win Guest Tools
Installing the guest agent is necessary for the VirtIO drivers to function properly.
The installation file virtio-win-guest-tools.exe is located in the extracted driver directory. This file is named virtio-win-X.X.XXX. If you have downloaded and mounted the ISO file, navigate to it and then select virtio-win-guest-tools.exe.
Double-click virtio-win-guest-tools to start the installation.
Accept the License terms and conditions here and click the Install button to continue with the installation. A separate installation window will open; click the Next button to proceed.
You can then select the drivers to install. By default, all drivers are automatically preselected.
Then click “Next” and then “Install” to begin the installation.
The installation may take a few minutes and requires a subsequent restart of the Windows Server.
Having trouble with the installation?
If you encounter unexpected problems during driver installation or the installation of the memory controller, please contact our Support directly so we can assist you with troubleshooting.