Connecting a Domain to a Server
Several steps are required to connect an existing domain to a creoline server. Please make sure in advance that you have the necessary permissions to modify the associated DNS zone and adjust the web server configuration of the corresponding server.
Tip: When you order a creoline server, a DNS template with the necessary DNS records is automatically generated. If you register a new domain through creoline, you can select the server’s DNS template during the ordering process so that the DNS records are created automatically. More information on DNS templates →
Prerequisites
- Access to the DNS zone of the associated domain
- Access to the web server configuration (e.g., via the Plesk Control Panel)
DNS Records
To determine the required DNS records, navigate to the Customer Center, go to the "Servers" menu item, and select the server you want to associate with the domain.
Then note down the server’s IPv4 and IPv6 addresses:
Access the DNS management interface for the domain you want to connect to the server. If you registered the domain through creoline, navigate to the DNS → DNS Zones menu item in the Customer Center and select the appropriate DNS zone there.
If A or AAAA record entries have already been configured for the DNS zone, remove them before creating any additional DNS entries.
Create a new DNS record using the Create Record button.
Next, enter the IPv4 address you determined in the previous step into the “Value” field and save the DNS record. Then repeat the process of creating a new record to connect the various domain variants and protocols to the server.
Examples:
| RR Type | Host | Value | Accessible Domain |
|---|---|---|---|
| A | IPv4 Address | http://creoline-server-demo.com | |
| A | * | IPv4 Address | http://www.creoline-server-demo.com |
| AAAA | IPv6 address | http://creoline-server-demo.com | |
| AAAA | * | IPv6 address | http://www.creoline-server-demo.com |
Specifying * automatically connects all subdomains, such as www. or webmail., to the server. Please note that the primary domain (here: creoline-server-demo.com) is not covered by specifying *.
Changes to the DNS configuration may take several hours to become available worldwide. Use our free DNS Lookup Tool to check DNS records.
Web Server Configuration
Once the associated DNS zone has been successfully configured, the domain can be configured on the web server. If you use the Plesk Control Panel to manage your server, you can log in to the Plesk Control Panel and add a new domain.
You can then configure a free SSL certificate for the domain so that traffic to the website is encrypted via SSL/TLS.
Troubleshooting Domain Routing Issues
If the web application you’re using can only be accessed via a specific combination of schema and domain, the web server must be configured for automatic redirection.
Example using Shopware 6:
In Shopware 6, you must specify both the schema and the domain for a sales channel. From a technical standpoint, a domain can be accessed via 4 different combinations of schema and domain:
| Variant | Schema | Domain |
|---|---|---|
| 1 | http:// | creoline.com |
| 2 | https:// | creoline.com |
| 3 | http:// | www.creoline.com |
| 4 | https:// | www.creoline.com |
In this case, choose your preferred variant and configure your web server so that all other variants are immediately redirected to the target domain using a 301 redirect.
To verify that the redirect is configured correctly, you can use our HTTP Redirect Test. Ideally, a redirect should immediately forward visitors to the correct variant. Therefore, whenever possible, avoid multiple consecutive 301 redirects to keep the loading time for your visitors as short as possible.