JTL-Worker: Unable to Log In as a Service
Introduction
This article addresses an issue that may occur when you have set up the JTL-Worker as a Windows service and now want to start the service.
Prerequisites
- JTL-Wawi Server
- Configured JTL-Worker
- Your user must have administrator privileges
Error Symptoms
Open “Services” and start the configured “JTL-Worker” service.
The following message will then appear:
Troubleshooting
An incorrect password was entered when setting up the service, or your user does not have permission to log in as a service.
Incorrect Password
Under “Services,” open the properties of the configured Windows service:
Navigate to the Log On tab and verify that the username and password were entered correctly.
Save the changes by clicking the Apply button.
Restart the service.
Missing Permission
In order to use your user account to start a service that you added with that user, the account requires the Log on as a service permission.
To grant this permission, run gpedit.msc to open the Group Policy Editor.
Navigate to the Log On as a Service policy via Computer Configuration → Windows Settings → Security Settings → Local Policies → User Rights Assignment, and add the desired user.
Save the change by clicking the Apply button.
Once the Windows user appears in the list of authorized users or user groups, you can start the service.