Traffic Calculation

Managed Servers

Our managed server solutions offer you a comprehensive flat-rate for both WAN and VPC traffic. This completely eliminates the costs associated with data traffic, which are otherwise difficult to calculate and often come as a surprise. Unlike many other providers, who bill for traffic separately and thus incur additional costs that are difficult to plan for, with us you benefit from maximum cost transparency and planning certainty for our Managed Server solutions.

Unmanaged Servers

For our unmanaged server solutions, we agree on an included traffic allowance per server. If the agreed-upon traffic limit is exceeded in a calendar month, the additional outbound network traffic will be billed in the subsequent invoice.

Traffic Analysis

Through our Customer Center, you can analyze traffic aggregated across all servers by network for each calendar month. In the report, you can determine the traffic per network. Additionally, information about incoming and outgoing traffic is displayed. You can find a detailed analysis per server in the Server → Traffic section.

Basis for Calculation

As the basis for calculation, we sum the agreed-upon traffic limits for all servers so that unused traffic volume can be used to offset traffic overages on other servers. At the end of each calendar month, we total the actual usage of all network cards (outgoing WAN traffic) and apply this in your favor against the total available traffic volume. Any resulting overages will be accounted for in the next billing cycle.

To ensure that the included traffic for all servers can be utilized, we deviate from the respective contract term when calculating traffic and use the respective calendar month instead of the current contract term.

Calculation example:

The calculation example above illustrates that the agreed-upon traffic volume is available across all servers per calendar month. Even though Example Server A exceeds the agreed-upon traffic volume, no additional charges are incurred because the unused traffic volume from Example Server B can offset the excess outgoing WAN traffic from Example Server A.

Definition of Traffic Types

We classify traffic by network into two different categories.

WAN Traffic

WAN traffic refers to traffic between a server and the Internet. Traffic between two creoline servers is also classified as WAN traffic, provided that public IP addresses are used for communication.

VPC Traffic

VPC traffic refers to internal traffic between creoline servers. VPC network interfaces can be created in just a few clicks via our Customer Center to establish a direct connection between two creoline servers.