Setting Up FTP Access
In this article, you'll learn how to set up your own FTP user for your creoline Managed Server.
Logging In to the Customer Center
First, log in to the Customer Center at account.creoline.com using your login credentials. Select the server for which you want to set up FTP access via the Server menu item.
You can then log in to your server’s Plesk administration via the Plesk Control Panel menu item.
Creating a New FTP User
In the Plesk interface, select the domain for which you want to create FTP access, and then select the FTP Access menu item in the domain overview.
Use the Add FTP Account button to create a new FTP account.
Fill out the corresponding fields for the new FTP account:
- FTP Account Name
Enter the desired username for the FTP account in this field. We recommend prefixing the username, as the FTP account name can only be used once per server
- Base Directory
The base directory specifies the root directory of the FTP account. For example, to work directly at the document root level of the domain, we recommend specifying /httpdocs. Click the folder icon to view all available folders.
- Password
The password for FTP access should be selected using the Generate button.
Tip:
To increase the complexity of the generated passwords, you can adjust the security policies in Plesk. You can access the password quality settings via:
Tools & Settings › Security Policies › Password Quality › Minimum Password Quality
Connecting via an FTP Program
Once you have successfully set up FTP access, you can connect to the server using an FTP program.
Login credentials for your FTP program:
- FTP Server: The FTP server address is the same as your server’s hostname.
e.g., s1234.creolineserver.com - Username: The username you created earlier
- Password: The password you created earlier
- Port: 21
- Mode: Passive
Tip:
To enhance the security of your FTP server, you can disable insecure FTP connections via the security policies in Plesk.
You can access the settings for secure FTP connections via:
Tools & Settings › Security Policies › FTPS Usage Policy › Allow only secure FTPS connections
Supported TLS Ciphers
| Cipher |
|---|
| ECDHE-ECDSA-AES128-GCM-SHA256 |
| ECDHE-RSA-AES128-GCM-SHA256 |
| ECDHE-ECDSA-AES256-GCM-SHA384 |
| ECDHE-RSA-AES256-GCM-SHA384 |
| ECDHE-ECDSA-CHACHA20-POLY1305 |
| ECDHE-RSA-CHACHA20-POLY1305 |
| DHE-RSA-AES128-GCM-SHA256 |
| DHE-RSA-AES256-GCM-SHA384 |