System User

The system user is the actual Linux user who owns the files and folders in a subscription. The system user can also be configured to allow SSH access to the server.


In Plesk, you can use a maximum of one system user per subscription. If you need additional users for file management, use FTP users instead.



Setting Up SSH Access

To grant the system user SSH access to the server, first log in to the Customer Center at account.creoline.com. Then, under the Server menu item, select the server for which you want to set up SSH access.


First, make sure that under the Firewall tab, there is a rule for incoming TCP connections that allows SSH connections. You can find more information about firewall rules here.


Next, select the Overview → Plesk Control Panel tab to log in to the Plesk Control Panel.



Next, select the Hosting menu item for the desired subscription.



Changing the username and/or password may have unintended consequences if the user account is already being used for cron jobs or other recurring tasks.


In the “System Users” section, you can define the SSH username and the corresponding password. Using the “SSH Access” setting, you can specify whether the user should have access to the server and, if so, which shell should be used.


Available Shells:

Shell Description
/bin/bash Full Linux shell
/bin/bash (chrooted) Isolated Linux shell


If you select the full Linux shell /bin/bash, the SSH user can navigate freely on the server and may be able to view sensitive information. The chrooted shell may need to be customized for the user, as very few use cases are covered by this shell by default.

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