Price list for additional services and special services
This page gives you an overview of the costs for additional products and special services.
Support
Remote Hands
Technical analysis, customization and configuration of server services:
| tariff | period | price |
|---|---|---|
| Remote-Hands | Mon. - Fri. 9.00 - 17.00 | 30,00 € / 15 minutes or part thereof |
| Remote-Hands | Outside office hours | 60,00 € / 15 minutes or part thereof |
Emergency support
Irrespective of our business hours, faults are charged at a flat rate and subsequently via remote hands per 15 minutes or part thereof.
| Tariff | Price |
|---|---|
| Emergency Support (Managed Server) | 29,00 € / Disruption* |
| Emergency support (unmanaged server) | 49.00 € / fault* |
*We charge a one-off flat rate per fault for faults of all kinds. If an adjustment or technical analysis of the associated server services is necessary to rectify the fault, Remote Hands will be charged additionally.
If the disruption is a medium or major disruption not caused by the customer in accordance with our Service Level Agreement, we will waive the charge for emergency support completely.
Additional services
Additional services for all servers
| Additional service | Price |
|---|---|
| Different operating system installation | 25,00 € (one-time) |
| Additional IPv4 address | 3,00 € / month |
| Additional IPv6 address | 1,00 € / month |
| Floating IP address (IPv4 & IPv6) | 5,00 € / month |
| VPC network card | 0,00 € / month |
| 2 Gbit/s uplink | 15,00 € / month |
| 10 Gbit/s Uplink | 50,00 € / month |
| WAN traffic (overrun) | 9.50 € / TB |
| VPC Traffic (overrun) | 0,00 € / TB |
| SSL certificate installation service | 15.00 € (one-off) |
Dedicated IPv4 WAN networks
| CIDR | Usable IP addresses | Price |
|---|---|---|
| /29 | 6 | 30,00 € / month |
| /28 | 14 | 55,00 € / month |
| /27 | 30 | 75,00 € / month |
| /26 | 62 | 80,00 € / month |
| /25 | 126 | 150,00 € / month |
| /24 | 254 | 320,00 € / month |
Microsoft® Windows Server licenses
The following licenses can be booked for Windows Server 2016, Windows Server 2019 and Windows Server 2022. No user or device licenses are required for licensing. The Microsoft® licenses can only be used on Windows servers from creoline GmbH.
| License | Price |
|---|---|
| Microsoft® RDP License SAL | 10,50 € / month |
| Microsoft® BizTalk Server Standard | On request |
| Microsoft® BizTalk Server Enterprise | On request |
| Microsoft® Dynamics AX Hosted | On request |
| Microsoft® Dynamics GP Hosted | 161,31 € / month |
| Microsoft® SharePoint Hosting | 986,09 € / month |
Microsoft® SQL Server licenses
No user or device licenses are required for licensing the SQL Server. The Microsoft® SQL Server licenses can only be used on Windows servers of creoline GmbH.
The Microsoft® SQL Server Starter license licenses 4 V-CPU and is required for the purchase of the respective extension license.
Microsoft® SQL Server Web Edition
| License | Price |
|---|---|
| Microsoft® SQL Server Web Edition (Starter License: 4 V-CPU) | 24,72 € / month |
| Microsoft® SQL Server Web Edition (Extension License: +2 V-CPU) | 12,36 € / month |
Microsoft® SQL Server Standard Edition
| License | Price |
|---|---|
| Microsoft® SQL Server Standard Edition (Starter License: 4 V-CPU) | 325,05 € / month |
| Microsoft® SQL Server Standard Edition (Extension License: +2 V-CPU) | 162,51 € / month |
Microsoft® SQL Server Enterprise Edition
| License | Price |
|---|---|
| Microsoft® SQL Server Enterprise Edition (Starter License: 4 V-CPU) | 1.300,54 € / month |
| Microsoft® SQL Server Enterprise Edition (Extension License: +2 V-CPU) | 650,27 € / month |
GitLab Premium & Ultimate licenses
| License | Price |
|---|---|
| Premium Seat (annual billing) | 29,00 € / month |
| Ultimate Seat (annual billing) | 99,00 € / month |
You can find more information about the licenses at https://about.gitlab.com/pricing/
Tideways PHP Profiler
| License | Price |
|---|---|
| Tideways Basic | 89,10 € / month |
| Tideways Standard | 179,10 € / month |
| Tideways Pro | 449,10 € / month |
You can find more information about the licenses at https://tideways.com/profiler/pricing
Plesk Control Panel
| License | Price |
|---|---|
| Plesk VPS Web Admin | 11,50 € / month |
| Plesk VPS Web Pro | 17,50 € / month |
| Plesk VPS Web Host | 30,00 € / month |
| Plesk Dedicated Web Admin | 11,50 € / month |
| Plesk Dedicated Web Pro | 17,50 € / month |
| Plesk Dedicated Web Host | 50,00 € / month |
You can find more information about the licenses at https://www.plesk.com/pricing/
LiteSpeed Web Server
| License | Price |
|---|---|
| Web Host Lite | 26,00 € / month |
| Web Host Essential | 36,00 € / month |
| Web Host Professional | 46,00 € / month |
| Web Host Enterprise | 65,00 € / month |
| Web Host Elite | 92,00 € / month |
Special services
We provide further services, such as the installation of additional services or individual software, as part of our Remote Hands flat rate of 30.00 € plus VAT per 15 minutes or part thereof.
*All prices are subject to the statutory value added tax of currently 19%