Price list for additional services and special services

This page gives you an overview of the costs for additional products and special services.


Support

Remote Hands

Technical analysis, customization and configuration of server services:

tariff period price
Remote-Hands Mon. - Fri. 9.00 - 17.00 30,00 € / 15 minutes or part thereof
Remote-Hands Outside office hours 60,00 € / 15 minutes or part thereof


Emergency support

Irrespective of our business hours, faults are charged at a flat rate and subsequently via remote hands per 15 minutes or part thereof.

Tariff Price
Emergency Support (Managed Server) 29,00 € / Disruption*
Emergency support (unmanaged server) 49.00 € / fault*

*We charge a one-off flat rate per fault for faults of all kinds. If an adjustment or technical analysis of the associated server services is necessary to rectify the fault, Remote Hands will be charged additionally.


If the disruption is a medium or major disruption not caused by the customer in accordance with our Service Level Agreement, we will waive the charge for emergency support completely.



Additional services

Additional services for all servers

Additional service Price
Different operating system installation 25,00 € (one-time)
Additional IPv4 address 3,00 € / month
Additional IPv6 address 1,00 € / month
Floating IP address (IPv4 & IPv6) 2,00 € / month
VPC network card 0,00 € / month
2 Gbit/s uplink 15,00 € / month
10 Gbit/s Uplink 50,00 € / month
WAN traffic (overrun) 9.50 € / TB
VPC Traffic (overrun) 0,00 € / TB
SSL certificate installation service 15.00 € (one-off)


Dedicated IPv4 WAN networks

CIDR Usable IP addresses Price
/29 6 30,00 € / month
/28 14 55,00 € / month
/27 30 75,00 € / month
/26 62 80,00 € / month
/25 126 150,00 € / month
/24 254 320,00 € / month



Microsoft® Windows Server licenses

The following licenses can be booked for Windows Server 2016, Windows Server 2019 and Windows Server 2022. No user or device licenses are required for licensing. The Microsoft® licenses can only be used on Windows servers from creoline GmbH.


License Price
Microsoft® RDP License SAL 10,50 € / month
Microsoft® BizTalk Server Standard On request
Microsoft® BizTalk Server Enterprise On request
Microsoft® Dynamics AX Hosted On request
Microsoft® Dynamics GP Hosted 161,31 € / month
Microsoft® SharePoint Hosting 986,09 € / month



Microsoft® SQL Server licenses

No user or device licenses are required for licensing the SQL Server. The Microsoft® SQL Server licenses can only be used on Windows servers of creoline GmbH.


The Microsoft® SQL Server Starter license licenses 4 V-CPU and is required for the purchase of the respective extension license.


Microsoft® SQL Server Web Edition

License Price
Microsoft® SQL Server Web Edition (Starter License: 4 V-CPU) 24,72 € / month
Microsoft® SQL Server Web Edition (Extension License: +2 V-CPU) 12,36 € / month


Microsoft® SQL Server Standard Edition

License Price
Microsoft® SQL Server Standard Edition (Starter License: 4 V-CPU) 325,05 € / month
Microsoft® SQL Server Standard Edition (Extension License: +2 V-CPU) 162,51 € / month


Microsoft® SQL Server Enterprise Edition

License Price
Microsoft® SQL Server Enterprise Edition (Starter License: 4 V-CPU) 1.300,54 € / month
Microsoft® SQL Server Enterprise Edition (Extension License: +2 V-CPU) 650,27 € / month



GitLab Premium & Ultimate licenses

License Price
Premium Seat (annual billing) 29,00 € / month
Ultimate Seat (annual billing) 99,00 € / month

You can find more information about the licenses at https://about.gitlab.com/pricing/



Tideways PHP Profiler

License Price
Tideways Basic 89,10 € / month
Tideways Standard 179,10 € / month
Tideways Pro 449,10 € / month

You can find more information about the licenses at https://tideways.com/profiler/pricing



Plesk Control Panel

License Price
Plesk VPS Web Admin 11,50 € / month
Plesk VPS Web Pro 17,50 € / month
Plesk VPS Web Host 30,00 € / month
Plesk Dedicated Web Admin 11,50 € / month
Plesk Dedicated Web Pro 17,50 € / month
Plesk Dedicated Web Host 50,00 € / month

You can find more information about the licenses at https://www.plesk.com/pricing/



LiteSpeed Web Server

License Price
Web Host Lite 26,00 € / month
Web Host Essential 36,00 € / month
Web Host Professional 46,00 € / month
Web Host Enterprise 65,00 € / month
Web Host Elite 92,00 € / month



Special services

We provide further services, such as the installation of additional services or individual software, as part of our Remote Hands flat rate of 30.00 € plus VAT per 15 minutes or part thereof.


*All prices are subject to the statutory value added tax of currently 19%