Third-Party Providers

You can designate a third-party provider to manage your organization in the Customer Center. If your agency participates in the creoline Partner Program, you can grant your agency access to your organization. With third-party provider authorization, all agency employees can gain access to your products.

Add a third-party provider

First, log in to the Customer Center at account.creoline.com and navigate to your organization’s master data via the gear icon in the top-left corner, right next to your organization’s name. Then switch to the Third-Party Provider tab. Use the Add Third-Party Provider button to enter the third-party provider key you received from your agency.

As soon as you confirm the key by clicking Add Third-Party Provider, the third-party provider will be granted access rights to manage your organization. The third-party provider will receive a separate email regarding this.

Remove a Third-Party Provider

Navigate to the Third-Party Providers tab and select Remove Third-Party Provider for the third-party provider you wish to remove.

Then confirm by clicking Remove Third-Party Provider; this will immediately revoke all rights and administrative capabilities the third-party provider has for your organization.

What permissions does the third-party provider receive?

Third-party providers for your organization are granted the permissions associated with the selected role. You can create a separate role for each third-party provider and assign permissions individually. If you do not specify a role, the third-party provider will be granted permissions for the following areas:

• Products
• Orders
• Contracts
• Renewals
• Cron jobs
• Support tickets