Store a different e-mail address for invoices

To enter a different email address for your accounting, first log in to the Customer Center at Then open the settings for your organization via the menu item My Account โ†’ Organizations.

Select the Change button under the menu item E-mail addresses to store different e-mail addresses for your departments.

E-mail address - Technology

All technical information about your products will be sent to this e-mail address.

E-mail address - Accounting

All e-mails regarding your contracts, invoices and upcoming renewals will be sent to this e-mail address.

Important: The accounting e-mail address is also used for payment confirmations or other notifications regarding your invoices or credit notes.
If you have already received an email with an invoice, you will not be able to influence any further emails for this invoice by adjusting the accounting email address.