Set a Different Email Address for Invoices

To set a different email address for your accounting department, first log in to the Customer Center at account.creoline.com. Then open your organization’s settings via the menu item My Account → Organizations.

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Select the Edit button under the Email Addresses menu item to enter different email addresses for your departments.

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Email Address - Technical Support

All technical information regarding your products will be sent to this email address.

Email Address - Accounting

All emails regarding your contracts, invoices, and upcoming renewals will be sent to this email address.

Email Address - Invoice Delivery

Only PDF invoices and/or X-invoices will be sent to this email address.

Important: The accounting email address is also used for payment confirmations or other notifications regarding your invoices or credit memos.
If you have already received an email containing an invoice, changing the accounting email address will not affect any subsequent emails regarding that invoice.