Payment methods
The following payment methods are available for all our products. We differentiate here between support for automatic and manual payments. With automatic payment methods, orders and invoices are automatically debited with the payment method stored in each case. With manual payments, orders and invoices must be paid manually.
Manage default payment method
The default payment method is automatically used for new invoices and, if supported, automatically debited (automatic payment method required). To change the default payment method, go to your organization's master data. In the Customer Center at account.creoline.com, select the gear icon at the top left and navigate to the Payment methods tab.
The active standard payment method is indicated by the blue "STANDARD" mark. You can specify a different payment method as the default payment method at any time. To do this, use the Set as default button.
Please note that changing the default payment method only affects future invoices. If an invoice has already been issued using an incorrect payment method, please contact our support team to change the payment method retrospectively.
Supported payment methods
| Payment method | Type | Additional fees |
|---|---|---|
| PayPal | Automatic payments | 0,00 € |
| Credit card | Automatic payments | 0,00 € |
| SEPA Direct Debit * | Automatic Payments | 0,00 € |
| SEPA Credit Transfer | Manual Payments | 0,00 € |
| SEPA real-time transfer | Manual payments | € 0.00 |
| Apple Pay | Manual payments | € 0.00 |
| Google Pay | Manual payments | € 0.00 |
| Sofort Überweisung | Manual payments | 0,00 € |
| Giropay | Manual payments | 0,00 € |
| iDEAL | Manual payments | 0,00 € |
| EPS | Manual payments | 0,00 € |
*Available after the first successful payment with an alternative payment method.
Add automatic payment method
First log in to the Customer Center at account.creoline.com and open your organization's settings via the gear icon in the top left-hand corner. Navigate to the Payment methods tab and select the Add payment method button.
Select the desired payment method and then click on Next. Depending on the payment method selected, different steps are then required to verify the payment method. As soon as the setup is complete, the new payment method is automatically stored as the default payment method for your organization.