Payment Methods
The following payment methods are available for all our products. We distinguish here between support for automatic and manual payments. With automatic payment methods, orders and invoices are automatically charged using the payment method on file. With manual payments, orders and invoices must be paid manually.
Manage Default Payment Method
The default payment method is automatically used for new invoices and, if supported, automatically charged (provided an automatic payment method is set up). To change the default payment method, access your organization’s master data. In the Customer Center at account.creoline.com, select the gear icon in the upper-left corner and navigate to the Payment Methods tab.
The active default payment method is marked with the blue label "DEFAULT." You can set a different payment method as the default at any time. To do so, use the Set as Default button.
Please note that changing the default payment method only affects future invoices. If an invoice has already been issued using the wrong payment method, please contact our support team to have the payment method changed retroactively.
Supported Payment Methods
| Payment Method | Type | Additional Fees |
|---|---|---|
| PayPal | Automatic payments | 0.00 € |
| Credit Card | Automatic payments | 0.00 € |
| SEPA Direct Debit * | Automatic payments | 0.00 € |
| SEPA Bank Transfer | Manual Payments | 0.00 € |
| SEPA Real-Time Transfer | Manual Payments | 0.00 € |
| Apple Pay | Manual Payments | 0.00 € |
| Google Pay | Manual payments | 0.00 € |
| Sofort Überweisung | Manual payments | 0.00 € |
| iDEAL | Manual payments | 0.00 € |
| EPS | Manual payments | 0.00 € |
*Available after the first successful payment using an alternative payment method.
Add an Automatic Payment Method
First, log in to the Customer Center at account.creoline.com and open your organization’s settings by clicking the gear icon in the upper-left corner. Navigate to the Payment Methods tab and select the Add Payment Method button.
Select the desired payment method and then click Next. Depending on the payment method you select, different steps will be required to verify it. Once setup is complete, the new payment method will automatically be set as the default payment method for your organization.