Additional Information on Domain Order Status

Various steps are required for the registration and transfer of different top-level domains. If you placed your order through our Customer Center, you will receive real-time updates on the various steps.

Domain Registration

Submit the request to the relevant domain registry

At this stage, the domain registration request is submitted to the relevant domain registry.

Create a new DNS zone

If selected, a new DNS zone is automatically set up via our auto-iterative Anycast DNS network, and the necessary NS records are generated.

Wait for registration confirmation from the domain registry

Depending on the TLD, domain registration may take several days. You can check at any time in our TLD Wiki to see if the “Create” transaction can be processed in real time.

Send registration confirmation to the domain owner

Once the domain registration is complete, the Owner-C contact you specified will receive a registration confirmation via email.

Domain Transfer

Submit the request to the relevant domain registry

In this status, the transfer request is submitted to the new, relevant domain registry.

Create a New DNS Zone

If selected, a new DNS zone is automatically set up via our auto-iterative Anycast DNS network, and the necessary NS records are generated.

Wait for Transfer Approval from the Previous Provider

As soon as the domain transfer reaches this status, our system waits for transfer confirmation from the previous domain provider. Depending on the TLD, the previous Admin-C contact may be asked to approve the transfer, for example.

At this stage, we have no control over the domain transfer and cannot expedite or cancel this process through our support team. If in doubt, you can contact your previous provider here to inquire about the status or any further steps required for the transfer.

For questions regarding the transfer confirmation, please contact your previous provider. You can also request detailed information about the status from them.

Send Transfer Confirmation to the Domain Owner

Once the domain transfer is complete, the new Owner-C contact you designated will receive a transfer confirmation via email.